This document explains the secom website's (swiss-export-compliance) privacy practices, as well as our products, subscription services, and software packages that include a link to this policy (we refer to our products, online services, and software programs as "applications") (Privacy Policy). Please read any additional Terms of Service that may be applicable to the website or application you're using.

Our data collection, processing, and usage practices are governed by this Privacy Policy. It also describes your options for using, accessing, and correcting your personal information. You should not use the website or the subscription services if you do not agree with the data practices described in this Privacy Policy.

We periodically update this Privacy Policy. We will post any Privacy Policy changes on this page. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at legal@swiss-export-compliance.com.

Use of the subscription services

We can create and share marketing, sales, and customer service content thanks to our online subscription service. The information entered into the subscription services by site visitors who provide their contact information is stored and managed on the servers of our service providers.
Subscription services are used to build websites where users can learn more about Secom and use the services it offers. This Privacy Policy governs how we collect, disclose, and secure information collected and managed through our subscription services.

Information we collect

Personal information
This includes contact information such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business that you freely submit to us and that identifies you personally. Personal Information can also include information about any free or paid transactions you make on the websites, as well as information about you that is publicly available on the internet, such as from Facebook, LinkedIn, Twitter, and Google, or publicly available information we obtain from service providers.

Personal Information also includes navigational information or payment information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Navigation Information" section below. We collect and process payment information from you, including any credit card numbers and other billing information you provide, if you subscribe to or purchase a subscription service for any of our applications. Except for this, we do not collect sensitive information from you.

When you visit our website
You are free to explore the Secom websites without providing any personal information about yourself. When you visit the websites or register for the subscription services, we request that you provide personal information about yourself, and we collect navigational information.

Information we collect from third parties
From time to time, we may receive personal information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.

Information about children
The websites are not intended for or targeted at children under 18, and we do not knowingly or intentionally collect information about children under 18. If you believe that we have collected information about a child under 18, please contact us at info@exportcompliance.ch, so that we may delete the information.

Files containing logs
We may collect information about your computer hardware and software when you use our services or view content provided by us. Your IP address, browser type, domain names, internet service provider, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses are examples of this information. Secom uses this information to operate the subscription services, maintain the quality of the subscription services, and provide general statistics about the use of the Secom websites. We do link this automatically collected data to personal information such as name, email address, address, and phone number for these purposes.

How we use information we collect

Compliance with our privacy policy
We use the information we collect only in compliance with this Privacy Policy.

We never sell personal information
We will never sell your personal information to any third party.

Use of personal information
In addition to the uses listed elsewhere in this Privacy Policy, we may use your Personal Information for the following purposes:

• improve your browsing experience by personalizing websites and improving subscription services;
• send information or Secom content to you that we believe may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
• promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
• send you information about changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements; and
• comply with legal obligations.

We may contact you on behalf of external business partners about a specific offering that may be of interest to you from time to time. In those cases, we do not disclose your personal information to a third party.

Use of navigational information
We use navigational information to operate and improve the websites and the subscription services. We may also use navigational information alone or in combination with personal information to provide you with personalized information about Secom.

Customer testimonials and comments
We publish customer testimonials and comments on our websites, which may include personally identifiable information. Before posting a customer's name and testimonial, we obtain their permission via email.

Use of credit card information
If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

Security of your personal information
To help protect your personal information from unauthorized access, use, or disclosure, we employ a variety of security technologies and procedures. We keep the personal information you give us on computer servers in a controlled, secure environment, where it is protected from unauthorized access, use, or disclosure. All personal information is safeguarded by appropriate physical, technical, and organizational safeguards.

Social media features
Our website includes social media features like the Facebook Like button, as well as widgets like the Share This button and interactive mini-programs that run on our sites. These features may collect your IP address, which page on our sites you are visiting, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by either a third party or directly on our websites. These features are not covered by this Privacy Policy. The privacy policies and other policies of the companies that provide these features govern your interactions with them.

External websites
Our websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Public forums
We provide message boards, blogs, and community forums that are open to the public. Please keep in mind that any information you directly disclose on our public message boards, blogs, or forums may be collected and used by others. If you request it in writing, we will correct or delete any information you have posted on the website.

Retention of personal information
The length of time we keep information about you depends on the type of information, which is described in more detail below. After that period of time, we will either delete or anonymize your information, or if this is not possible, we will securely store your information and isolate it from further use until deletion is possible.

We keep personal information you submit us if we have a continuing legitimate business need to do so (for example, as long as is required in order to contact you about the subscription services or our other services, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements).

When we have no ongoing legitimate business need to process your personal information, we securely delete the information or anonymise it or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in "To Unsubscribe from Our Communications" below.

We keep information about your marketing preferences for a reasonable period of time after you last expressed interest in our content, products, or services, such as when you last opened an email from us or stopped using your Secom account, if you have elected to receive marketing communications from us. We keep information gathered through cookies and other tracking technologies for a fair amount of time after it was collected.

Legal basis for processing personal information
Our legal basis for collecting and using the personal information described above will vary depending on the type of personal information involved and the specific context in which it is collected. However, we will normally collect personal information from you only if you have given us your consent, if we need the personal information to perform a contract with you, provide you with our subscription services or if the processing is in our legitimate interests and is not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may be required by law to collect personal information from you.

If we ask you to provide personal information in order to comply with a legal requirement or to carry out a contract with you or provide you with our subscription services, we will make this clear at the time and inform you whether the provision of your personal information is required or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information based on our legitimate interests (or the legitimate interests of any third party), we will make that clear to you at the relevant time.

How we share information we collect

Service providers
We utilize other organizations and people to offer services and we may need to share your information with them in order to provide you with information, products, or services. In addition, we may share data with service providers or partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support.  Examples include removing repetitive information from prospect lists, analyzing data or performing statistical analysis, assisting with marketing, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. 

You agree and acknowledge that your personal information may be processed, held and stored by the service providers, at their respective premises in their respective countries, and that such personal information may be subject to the laws and regulations of these countries and that the personal information, once it is disclosed to and processed by the service providers, may no longer be protected by data protection standards applicable to Secom, but may be subject to data protection standards applicable to the relevant service provider 

Corporate events
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Secom on the websites and the subscription services. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.

Compelled disclosure
We reserve the right to use or disclose your personal information if required by law or authorities or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

Cookies and similar technologies

Cookies
Cookies and related technologies are used by secom and its partners to analyze trends, manage the website, track users' movements across the website, and gather demographic information about our user base as a whole.

How to access and control your personal data

Reviewing, correcting and removing your personal information
You have the following data protection rights:

• You can request access, correction, updates or deletion of your personal information.
• You can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information.
• If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our collection and use of your personal information.

Please email us at legal@swiss-export-compliance.com to claim any of these rights. Within a reasonable timeframe, we will react to your request to alter, correct, or delete your information and notify you of our actions.

Anti-spam policy
Our email service and marketing service providers' acceptable user policies, as well as this privacy policy, prohibit sending unsolicited commercial email in violation of applicable laws and require the inclusion of a "opt-out" mechanism and other required information in every email sent using the subscription services.

To unsubscribe from our communications
You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of our emails, changing your communication preferences, or sending us an email at legal@swiss-export-compliance.com.

Jurisdiction and governing law
This Privacy Policy is governed by Swiss law and you submit to the exclusive jurisdiction of the courts of the Republic and Canton of Geneva, Switzerland