Can I scan in my signature and add it to my export forms?

Yes, you can store an electronic version of your scanned signatures in your company profile and then choose the right signature for shipping documents.

How can I cancel my Secom subscription?

You can cancel your subscription plan through your account or by sending an email within the specified cancellation period.

Can I export my data into a csv file?

Yes, Secom allows you to export your data into a csv file. either through the system or via the support.

Can I send shipping alerts or any documents to my customer directly from Secom ?

Yes, Secom allows you to send copy of your shipping documents or automatics shipping alerts to your recipients.

Why should I work with Swiss Export Compliance?

Swiss Export Compliance (Secom) is a brand of SE & Partner Consulting Sàrl, a swiss company with headquarters in Geneva, Switzerland. In respect of our operations in Switzerland, our goods and services come with guarantees that cannot be excluded under the Swiss Consumer Law.

How do I request access to Secom?

Simply fill out the required information about yourself and your organization and register online. A Secom sales representative will contact you and validate the activation procedure and access to Secom. Payment is required for access to Secom.

Can I add people to my account or do I have to share my password?

You can add as many users as you want to your company's Secom account. You can give individual users limited or full access to all Secom features.

If I only need the features available in Starter plan now, can I upgrade to Pro or Enterprise plan later?

Yes, if your organization doesn't conduct much exporting right now or can't afford to invest in Pro or Enterprise plan, you can start with Starter plan and upgrade to the Pro or Enterprise plan later. You'll have access to all of your prior shipments through the Starter plan.

Can I track my shipment?

Tracking your shipment is easy. When you are logged into Secom, a simple click on your shipment will open the carrier's website with all the information available for tracking.

Can I add my company logo to my export documents?

Yes, you can store an electronic version of your logo in your company profile and it will appears on all shipping documents.

Shipping & Freight

Tools and calculators

Tools

Dimensional weight calculator

Dimensional weight (or DIM weight) is the “weight” used to calculate the shipping cost of bulky, lightweight packages. Think about the available space in a truck or plane, if your package is taking up a bit more space than the weight the package captures in rates, you will pay fo...

SECOM

Tools

Find your product HS code

The Harmonized System is a standardized numerical method of classifying traded products. It is used by customs authorities around the world to identify products when assessing duties and taxes and for gathering statistics.

SECOM

Database

Glossary of Shipping & Logistics Terms

Whether you are an expert in these fields or simply want to improve your understanding of specific terms, our glossary is here to help. We have compiled a comprehensive list of key terms used in international trade, logistics and shipping to help you better understand these ever-...

SECOM

Download

Download Free Shipping Documents

Simple exporting starts with access to clear, accurate documentation.
Secom understands the importance of facilitating your logistics operations. That's why we've put together a collection of carefully crafted export documents, available as free downloads.
These essenti...

SECOM