How do I request access to Secom?

Simply fill out the required information about yourself and your organization and register online. A Secom sales representative will contact you and validate the activation procedure and access to Secom. Payment is required for access to Secom.

Can I add people to my account or do I have to share my password?

You can add as many users as you want to your company's Secom account. You can give individual users limited or full access to all Secom features.

If I only need the features available in Starter plan now, can I upgrade to Pro or Enterprise plan later?

Yes, if your organization doesn't conduct much exporting right now or can't afford to invest in Pro or Enterprise plan, you can start with Starter plan and upgrade to the Pro or Enterprise plan later. You'll have access to all of your prior shipments through the Starter plan.

Can I track my shipment?

Tracking your shipment is easy. When you are logged into Secom, a simple click on your shipment will open the carrier's website with all the information available for tracking.

Can I add my company logo to my export documents?

Yes, you can store an electronic version of your logo in your company profile and it will appears on all shipping documents.

How can I cancel my Secom subscription?

You can cancel your subscription plan through your account or by sending an email within the specified cancellation period.

Can I scan in my signature and add it to my export forms?

Yes, you can store an electronic version of your scanned signatures in your company profile and then choose the right signature for shipping documents.

Can I export my data into a csv file?

Yes, Secom allows you to export your data into a csv file. either through the system or via the support.

Can I send shipping alerts or any documents to my customer directly from Secom ?

Yes, Secom allows you to send copy of your shipping documents or automatics shipping alerts to your recipients.

Why should I work with Swiss Export Compliance?

Swiss Export Compliance (Secom) is a brand of SE & Partner Consulting Sàrl, a swiss company with headquarters in Geneva, Switzerland. In respect of our operations in Switzerland, our goods and services come with guarantees that cannot be excluded under the Swiss Consumer Law.

Automation and trade compliance

Simplify your existing logistics operations with secom

It is a challenge for exporters to comply with export and import regulations.
Let secom simplify your export operations, determine the HS and ECCN code for your products and create shipping documents quickly and accuratly.

The online shipping software solution

Smart fast and accurate
to complete shipping documents

Features

Create export documents quickly and accurately

Unify export compliance and export document creation in a single and efficient solution.
Secom helps you generate export documents and simplify your logistics operations with one easy-to-use tool.
Our process is simple and automated, provides robust support for your compliance goals, and is accessible ...

SECOM

Features

Determine your export control classification number

The key in determining whether an export license is required from the competent authorities, it is necessary to check whether the good to be exported is on the list of dual-use goods. Secom helps you in this process in a simple, fast and secure way.

SECOM

Features

Shipping pack automated verification

Keeping your promise to your customers, delivering the right products, to the right place, at the right time, is an absolute necessity.
Whether your shipments are destined for business partners or end consumers, every shipping error, whether the result of incorrect products or the wrong destination, risks tar...

SECOM

Sign up

Subscribe to our newsletter

Receive the latest logistics news and articles with detailed information regarding customs procedures, conformity, import taxes, customs classification, regulations, transport and match more directly to your mailbox.

Exports compliance blog

International Trade Blog

Understanding HTS and HS codes: What is the difference?

3 min

April 15, 2024

Understanding HTS and HS codes: What is the difference?

1 min

July 03, 2023

How to avoid export compliance risks

The Chamber of Commerce and the certificate of origin: a key step in the export process

1 min

May 29, 2023

The Chamber of Commerce and the certificate of origin: a key step in the export process

2 min

May 15, 2023

How to pack a product for export

1 min

May 01, 2023

SECOM export compliance quiz

1 min

April 24, 2023

How to ship fragile items

International shipping across the globe

The online shipping software solution

Tracking service

Track all your packages in one place

It's super easy to track your packages using secom, you don’t need to enter a special portal or sign up for an account, just click on the tracking button of yourshipment and that's it. Track your packages and parcels transported by national and international with the most popular carriers.